Order confirmation
You will receive a confirmation email once your order has been placed and payment has been received. You will also receive delivery status notifications. Please check your spam folder if you do not receive our emails.
Order changes
Contact us to amend or cancel an online order. Please provide us with your order reference number. We reserve the right to cancel an order and issue a full refund if the product is no longer available.
If you have a TICCC account, you can check specific order information in your ‘My account’ section. For any further information about your order, contact us quoting your order reference number.
