Brexit & COVID-19

Brexit

Europe is important to us! All TICCC products are made in Europe, using European fabrics and components. Under the Brexit/ EU free trade agreement, no import duties are due as our products are manufactured in Europe. However recent changes in legislation do require you to pay VAT/ Sales tax prior to import. TICCC will refund the VAT/ Sales tax back to EU customers once an order has been placed and shipped. The refund will be made back to the original payment method used. Please note some shipping companies may charge you an additional small handling fee for ’customs clearance‘. We will continue to work with our partners to make your purchasing experience as smooth, easy and transparent as possible. 

COVID–19 update

We are operating as usual. All orders are processed and despatched within 1–2 working days. 

Due to the ongoing COVID-19 situation, there are some delivery delays on standard and tracked services. This is due to postal providers implementing special measure to maintain social distancing. Please note the Express services are currently operating as usual for most countries. However some countries are experiencing minor delays. Up to date info can be found here.

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